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  • FLASH SALE :

    EXTRA 20% OFF ALL SALE -

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    FLASH SALE

     

    * Extra 20% off all Sale.

    Exclusive online offer valid across all sale products marked with "Flash Sale" until Sunday 05/07/2020 midnight. Discount already applied on displayed prices.
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    SALE

     

    3 sale items = Extra 10% off* 4 sale items = Extra 20% off* *Offer valid on a selection of products marked with " Sale". Offer cannot be used in conjunction with any other offers. Other exclusions may apply.
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Home > > Customer Service

AS THE SITUATION IMPROVES, OUR STORES ARE ABLE TO REOPEN.

Your safety and that of our teams remains our number one priority. It is for this reason that we have taken additional measures, in accordance with local health recommendations, to guarantee your peace and security during your visits to our stores. Thank you for your support in setting up and respecting these instructions, in order to make your visit as pleasant as possible in these unique time. You can, of course, always find us on our site www.quiksilver.pt, as well as on our social networks.

Take care of yourself and your loved ones.

#QUIKSILVERTOGETHER


FIND OUT MORE ABOUT OUR POLICIES >

IN-STORE RETURNS

For purchases made in store, we extend the return period to 30 days from the date our stores are reopened. You can then proceed with your return.

ONLINE RETURNS

The return period is extended to 45 days for all purchases made online to allow you to process all transaction with peace of mind.

DELIVERIES

In addition, our transport partners are currently adapting their services to guarantee the safety of our employees and customers.

RETRIEVING PURCHASES IN STORE

If you have a package to collect in store or at a relay point, you will be able to pick it up when the situation returns to normal.

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          Customer Service

          An adviser is available to help you. You can also place your order by phone, where we can advise you on the cut or size of your product.

          Monday to Thursday 9am – 1pm / 2pm – 4pm*
          Friday 10am – 3pm*


          *Excluding French bank holidays

          FAQ

          This section allows you to get an immediate answer to our most frequently asked questions.